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Information Technology

Senior Director of Program Management
Vice President, Customer Relationship Management and Analytics Systems

Senior Director of Program Management

Our client, located in St. Cloud, MN, is a leading national provider of compliance resource solutions for financial institutions and their legal counsel. The Company’s lending, deposit, IRA and anti-money laundering solutions are used by more than 12,000 financial institutions in the US. The Senior Director of Program Management will report to the Chief Technology Officer and reporting to this position will be a team of project managers. This position will lead a team of project managers who organize, manage and control activities of multiple large software product development projects, including those which govern development of financial transaction compliance and documentation applications and enterprise (ERP) implementations. These critical projects play a significant role towards maximizing both company revenue and business operations efficiency. The Senior Director will also lead the ongoing development of software processes for the effective and efficient delivery of products and systems to the company. Qualifications include a minimum of 10 years of experience in software application development and 10 years of demonstrated management/supervisory experience in systems development and project management is required. Demonstrated experience in creating and managing a project office or program management discipline for an organization delivering multiple software product releases each year. Some travel will be required. A Bachelors degree in Computer Science or related field is required; an MBA, JD or related advanced degree is a plus.

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Vice President, Customer Relationship Management (CRM) and Analytics Systems

Our client, located in St. Paul, is the state’s largest health coverage carrier. The Vice President of Customer Relationship Management (CRM) and Analytics Systems reports to the Chief Information Officer. This position is responsible for providing leadership and management of all aspects of the company’s Customer Relationship Management (CRM) and Analytics Systems group. This position will be a key member of the Information Systems (IS) Senior Leadership team and will provide strategic leadership and direction in aligning the company’s CRM and Analytics technology strategy with the company’s business strategies and goals. The Vice President of (CRM) and Analytics Systems Work with executives to develop and implement the company’s CRM and Analytics business strategy. It will lead the development of a technology strategy to support the company’s CRM and Analytics business strategy. This position will also lead the implementation and support of the company’s CRM and Analytics technology strategy. The Vice President, CRM and Analytics Systems group will establish an Enterprise-wide Technology Architecture (EWTA) and ensure compliance to it. 

Qualifications include a minimum of 15 years information systems management experience. A minimum of 15 years experience in IS with 10 years in senior (Director or above) applications development roles within services industries or software product engineering settings. A demonstrated deep understanding of the health care industry and/or an excellent grasp of business strategy overall and an ability to quickly grasp the essential IT issues that will shape the future. Practical experience running disciplined applications development teams leveraging industry standard software development methodologies, including RUP and package software selection and implementation methodologies. Exposure to relevant internet standards and technologies, including J2EE, XML, HTTP and security infrastructures. An undergraduate degree in MIS, Computer Science or related discipline. A Master’s degree is preferred.

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